Clear advice first
A leak is a symptom—not always the source.
Water can travel along felt, rafters and masonry before it appears indoors. We inspect the relevant roof covering, flashings, valleys, ridges and drainage so the proposed repair deals with the likely entry point rather than simply covering the stain.
Problems we can assess
- ✓Slipped, cracked or missing tiles and slates
- ✓Water marks, damp patches or active leaks
- ✓Loose ridge or hip tiles and failing mortar
- ✓Damaged valleys, verges and lead flashings
- ✓Storm damage and wind-lifted roof coverings
- ✓Recurring leaks around chimneys or roof junctions
What happens next
Describe the problem
Tell us when it started, where water appears and whether there has been recent wind or rain.
Inspect the relevant areas
We assess the visible condition and explain whether a targeted repair, wider maintenance or replacement is appropriate.
Quote before work begins
The proposed repair and cost are agreed before permanent work starts.
What should your roof repair quote cover?
A useful quotation makes it clear what the repair is intended to solve. Before agreeing to the work, ask about:
- The suspected entry point and the evidence supporting the proposed repair.
- The affected area, replacement materials and any limitations on matching existing tiles or slates.
- Access arrangements, waste removal and any making good included in the price.
- How hidden damage will be reported and extra work agreed before proceeding.
- Whether the work is temporary protection or a permanent repair, and any applicable written guarantee.
Different defects need different repairs
Slipped tiles and slate damage
A damaged covering may be local, but repeated movement can point to deteriorating fixings or support beneath it. Discuss compatible replacement materials, the condition around the defect and whether the underlying layer also needs attention.
Leaks around chimneys, valleys and roof junctions
These details bring coverings and masonry together. The assessment should distinguish a flashing defect from cracked mortar, poor drainage or water arriving from higher up the roof. Our chimney and leadwork service explains the associated work.
Roof leaks or overflowing gutters?
Water at the eaves may come from the roof covering, an overflowing gutter or a defective junction. Note where water escapes during rain from a safe position. A problem confined to a joint or downpipe may call for gutter repairs rather than roof replacement.
Repair, maintenance or a complete re-roof?
An isolated defect in a serviceable roof may justify a targeted repair. Repeated failures across the roof warrant a wider assessment before spending on another patch. Compare repair and replacement considerations, or arrange a roof inspection in Leicester if the scope is unclear.
Prepare for the assessment
Send the postcode, the location of the visible damage or stain, when it started and details of earlier repairs. Mention conservatories, narrow side access and adjoining buildings. You do not need to climb onto the roof to obtain photographs. For immediate concerns, see our urgent roof repair service; attendance depends on availability, weather and safe access.